At Tidy Desk, we want you to be 100% satisfied with your remote access experience.
14-Day Guarantee: If Tidy Desk does not meet your technical requirements, you may request a full refund within 14 days of your initial purchase.
Exit Questionnaire: All refund requests require completion of a brief exit questionnaire. This helps us understand how we can do better next time. Responses must not be blank.
Profanity Policy: If profanity is detected in your questionnaire response, your refund will be rejected.
Exclusions: Refunds are not available for add-ons or after the 14-day window has closed.
Cancellations: You may cancel your annual subscription at any time through your account dashboard. Access will remain active until the end of your current billing cycle.
How to Request: Email gameguard.apps@gmail.com with your order number and the reason for the request.